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Success storyMay 7, 2026

From a London Kitchen Table to a Self-Running Business: How a Soft Toy Brand Scaled with AI

How Emma and James, a London couple making handmade plush toys, turned a side hustle into a thriving business by using a Twinlix AI chatbot to handle 80% of customer messages.

AI agents that help businesses run customer communications, manage social media, handle calls and messages, and automate replies — across Facebook, Instagram, WhatsApp, LinkedIn, voice and SMS — while keeping full control of human handover.